Terms of service

Welcome to XIANG III. The terms “we,” “us,” and “our” refer to XIANG III.

XIANG III operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the “Services”). XIANG III is powered by Shopify, which enables us to provide the Services to you.

These Terms of Service, together with any policies referenced herein, describe your rights and responsibilities when you use our Services.

Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as product information, order rules, warranty disclaimers, limitations of liability, and dispute-related terms.

By visiting, interacting with, purchasing from, taking our quiz, submitting content to, or otherwise using our Services, you agree to be bound by these Terms of Service and our Privacy Policy, which can be viewed here: [Privacy Policy].

If you do not agree to these Terms of Service or our Privacy Policy, you should not use or access our Services.

SECTION 1 - ACCESS AND ACCOUNT

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state, province, or country of residence, and that you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase, or manage.

To use the Services, including accessing or browsing our online store or purchasing any products or services we offer, you may be asked to provide certain information, such as your name, email address, billing information, payment information, shipping information, and other order-related information.

You represent and warrant that all information you provide to us is correct, current, and complete, and that you have all rights necessary to provide this information.

You are solely responsible for maintaining the security of your account credentials and for all activity under your account. You may not transfer, sell, assign, or license your account to any other person.

SECTION 2 - OUR PRODUCTS

XIANG III offers wearable aroma bead bracelets inspired by Chinese scentcraft and the symbolic language of the Five Elements.

Our products are designed for scent enjoyment, personal daily ritual, symbolic meaning, aesthetic appreciation, and meaningful gifting.

We make reasonable efforts to provide accurate product descriptions, images, prices, scent descriptions, availability, and other product-related information in our online store.

However, colors, product appearance, bead texture, scent descriptions, packaging, and other details may differ from how they appear on your screen due to your device, display settings, lighting conditions, product photography, natural variations, or production differences.

We do not warrant that the appearance, scent, texture, perceived quality, or personal experience of any product purchased by you will meet your expectations or be exactly the same as depicted, described, or rendered in our online store.

All descriptions of products are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time and may limit quantities of any product that we offer to any person, geographic region, or jurisdiction on a case-by-case basis.

SECTION 3 - AROMA BEADS, SCENT NOTES, AND NATURAL VARIATIONS

XIANG III aroma bead bracelets are wearable scent objects. They may vary slightly in color, shape, texture, bead appearance, surface details, and scent intensity.

These variations are part of the natural character of aroma beads and are not considered defects.

Scent strength and scent perception may vary from person to person. Scent may also change over time depending on storage, environment, humidity, temperature, frequency of wear, and exposure to water, perfume, lotions, oils, smoke, alcohol, chemicals, or other substances.

Ingredient names, formula notes, scent notes, botanical references, mineral references, or aromatic references may describe scent direction, traditional inspiration, cultural storytelling, or product experience unless a product page clearly states otherwise.

We do not guarantee the presence of specific botanical, mineral, herbal, aromatic, natural, or traditional materials unless expressly confirmed on the relevant product page.

SECTION 4 - NO MEDICAL, HEALING, SPIRITUAL, FINANCIAL, OR PREDICTIVE CLAIMS

XIANG III products and content are provided for cultural, informational, symbolic, aesthetic, scent enjoyment, and personal ritual purposes only.

References to elements, rituals, clarity, grounding, flow, renewal, courage, reflection, focus, balance, intention, or similar words are symbolic and experiential.

Our products are not medical products and are not intended to diagnose, treat, cure, or prevent any disease.

We do not guarantee physical, emotional, psychological, medical, financial, spiritual, astrological, predictive, or life-outcome results.

XIANG III does not provide medical, psychological, spiritual, financial, legal, astrological, or predictive advice.

If you have a medical, psychological, financial, legal, or other professional concern, please seek advice from a qualified professional.

SECTION 5 - FIND YOUR ELEMENT QUIZ

Our Find Your Element quiz provides symbolic product recommendations based on your selected preferences, current intention, scent direction, use case, and optional birth-season or birth-related information that you choose to provide.

The quiz is intended to help you choose a product by mood, moment, element, scent preference, or symbolic meaning.

The quiz is not a medical, psychological, spiritual, financial, astrological, fortune-telling, or predictive service.

Quiz results are not guarantees and should not be interpreted as professional advice, diagnosis, prediction, or a promise of any outcome.

SECTION 6 - ORDERS

When you place an order, you are making an offer to purchase.

XIANG III reserves the right to accept or decline your order for any reason at our discretion. Your order is not accepted until XIANG III confirms acceptance. We must receive and process your payment before your order is accepted.

Please review your order carefully before submitting it, as XIANG III may be unable to accommodate cancellation requests after an order is accepted, processed, fulfilled, or shipped.

In the event that we do not accept, modify, or cancel an order, we will attempt to notify you by contacting the email address, billing address, shipping address, and/or phone number provided at the time the order was placed.

Your purchases are subject to return, refund, replacement, or exchange solely in accordance with our Refund Policy, which can be viewed here: [Refund Policy link].

You represent and warrant that your purchases are for your own personal or household use and not for commercial resale or unauthorized export.

SECTION 7 - PRICES AND BILLING

Prices, discounts, shipping fees, promotions, bundles, and product availability are subject to change without notice.

The price charged for a product or service will be the price in effect at the time the order is placed and will be set out in your order confirmation email.

Unless otherwise expressly stated, posted prices do not include taxes, shipping, handling, customs duties, import taxes, VAT, brokerage fees, or other local charges.

Prices posted in our online store may differ from prices offered in physical stores, marketplaces, or other stores operated by third parties.

We may offer promotions on the Services from time to time. Promotions may be governed by separate terms and conditions. If there is a conflict between promotion terms and these Terms of Service, the promotion terms will govern only with respect to that promotion.

You agree to provide current, complete, and accurate purchase, payment, billing, shipping, and account information for all purchases made through our store.

You agree to promptly update your account and other information, including your email address, billing address, shipping address, credit card numbers, and expiration dates, so that we can complete your transactions and contact you as needed.

You represent and warrant that:
(i) the payment information you provide is true, correct, and complete;
(ii) you are duly authorized to use the payment method for the purchase;
(iii) charges incurred by you will be honored by your payment provider; and
(iv) you will pay all charges incurred by you at the posted prices, including shipping and handling charges and all applicable taxes, if any.

SECTION 8 - PROMOTIONS, DISCOUNTS, AND BUNDLES

Promotions, discounts, free shipping offers, bundle offers, and special pricing may be subject to additional terms, eligibility requirements, expiration dates, quantity limits, product exclusions, or regional restrictions.

We reserve the right to modify, suspend, or cancel promotions at any time.

Discounts may not be combinable unless clearly stated.

Bundle pricing, free shipping thresholds, and promotional offers may vary by product, market, inventory, campaign, or time period.

If a promotion, bundle, or discount is displayed incorrectly due to an error, we reserve the right to correct the error and, where permitted by law, cancel or modify affected orders.

SECTION 9 - SHIPPING AND DELIVERY

Shipping times are estimates only and are not guaranteed.

We are not liable for shipping and delivery delays caused by carriers, customs processing, weather, holidays, address issues, local delivery conditions, fulfillment delays, supplier delays, or events outside our control.

Please review our Shipping Policy for processing times, estimated delivery times, tracking information, shipping fees, international shipping terms, customs, and delivery issue rules. Our Shipping Policy can be viewed here: [Shipping Policy link].

Once an order is transferred to the carrier, title and risk of loss may pass to you to the extent permitted by applicable law.

SECTION 10 - PRODUCT CARE RESPONSIBILITY

XIANG III aroma bead bracelets should be kept dry and handled with care.

Please avoid water, perfume sprays, alcohol, lotions, oils, smoke, chemicals, heavy sweating, showering, swimming, and harsh environments.

Damage, scent changes, discoloration, texture changes, or wear caused by improper care, misuse, exposure to substances, improper storage, or normal wear may not be eligible for return, refund, or replacement.

Please review product care information provided on product pages, care guides, packaging, or customer communications.

SECTION 11 - INTELLECTUAL PROPERTY

Our Services, including but not limited to all trademarks, brands, text, displays, images, graphics, product reviews, video, audio, product descriptions, page layouts, and the design, selection, and arrangement thereof, are owned by XIANG III, its affiliates, or licensors and are protected by U.S., foreign, and international intellectual property laws.

These Terms permit you to use the Services for your personal, non-commercial use only.

You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, transmit, sell, resell, extract, scrape, or otherwise exploit any material on the Services without our prior written consent.

Except as expressly provided herein, nothing in these Terms grants or shall be construed as granting a license or other rights to you under any patent, trademark, copyright, trade dress, design right, or other intellectual property right of XIANG III, Shopify, or any third party.

Unauthorized use of the Services may violate intellectual property and other laws. All rights not expressly granted herein are reserved by XIANG III.

XIANG III’s names, logos, product names, service names, designs, slogans, and brand materials are trademarks or brand assets of XIANG III or its affiliates or licensors. You must not use such materials without the prior written permission of XIANG III.

Shopify’s name, logo, product names, service names, designs, and slogans are trademarks of Shopify. All other names, logos, product names, service names, designs, and slogans on the Services are the trademarks of their respective owners.

SECTION 12 - OPTIONAL TOOLS

You may be provided with access to customer tools, features, apps, quizzes, forms, order tracking tools, review tools, chat tools, or other third-party tools as part of the Services.

We neither monitor nor have any control or input over certain third-party tools.

You acknowledge and agree that we provide access to such tools “as is” and “as available” without warranties, representations, or conditions of any kind and without endorsement.

We shall have no liability arising from or relating to your use of optional third-party tools.

Any use by you of optional tools offered through the Services is entirely at your own risk and discretion. You should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider.

We may offer new features, tools, or resources through the Services in the future. Such new features shall also be deemed part of the Services and are subject to these Terms of Service.

SECTION 13 - THIRD-PARTY LINKS

The Services may contain materials, embedded features, apps, or hyperlinks to websites provided or operated by third parties.

We are not responsible for examining or evaluating the content, accuracy, privacy practices, terms, security, availability, or performance of third-party materials, websites, apps, or services.

If you decide to leave the Services to access third-party materials, websites, apps, or services, you do so at your own risk.

We are not liable for harm or damages related to your access to any third-party websites, or your purchase or use of any products, services, resources, or content on third-party websites.

Please review third-party policies and practices carefully before engaging in any transaction. Complaints, claims, concerns, or questions regarding third-party products and services should be directed to the third party.

SECTION 14 - RELATIONSHIP WITH SHOPIFY

XIANG III is powered by Shopify, which enables us to provide the Services to you.

However, any sales and purchases you make in our store are made directly with XIANG III.

By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of any sales between you and XIANG III, including any injury, damage, or loss resulting from purchased products and services.

You hereby expressly release Shopify and its affiliates from all claims, damages, and liabilities arising from or related to your purchases and transactions with XIANG III.

SECTION 15 - PRIVACY POLICY

All personal information we collect through the Services is subject to our Privacy Policy, which can be viewed here: [Privacy Policy link].

Certain personal information may also be subject to Shopify’s Privacy Policy.

Because the Services are hosted by Shopify, Shopify collects and processes personal information about your access to and use of the Services in order to provide and improve the Services.

Information you submit to the Services may be transmitted to and shared with Shopify and other third-party service providers, which may be located in countries other than where you reside, in order to provide services to you.

Please review our Privacy Policy for more details on how we, Shopify, and our partners collect, use, disclose, and protect your personal information.

SECTION 16 - FEEDBACK, REVIEWS, AND USER CONTENT

If you submit, upload, post, email, or otherwise transmit ideas, suggestions, feedback, reviews, photos, videos, testimonials, proposals, plans, quiz feedback, messages, or other content (collectively, “Feedback”), you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, edit for formatting, translate, publish, distribute, display, and share such Feedback in any medium for any purpose, including commercial use.

We may use such Feedback to operate, provide, evaluate, enhance, improve, and promote the Services, our products, our customer experience, and our brand.

You represent and warrant that:
(i) you own or have all necessary rights to all Feedback;
(ii) your Feedback reflects your honest experience where it describes a product or service;
(iii) you have disclosed any compensation, gifted samples, incentives, affiliate relationships, influencer relationships, or other material connections received in connection with your submission of Feedback where required by law; and
(iv) your Feedback complies with these Terms.

We are under no obligation:
(1) to maintain your Feedback in confidence;
(2) to pay compensation for your Feedback; or
(3) to respond to your Feedback.

We may, but have no obligation to, monitor, edit, reject, or remove Feedback that we determine to be unlawful, false, misleading, abusive, irrelevant, promotional, offensive, defamatory, infringing, obscene, medically misleading, or otherwise inconsistent with our policies.

You agree that your Feedback will not violate any right of any third party, including copyright, trademark, privacy, publicity, personality, or other personal or proprietary rights.

You may not use a false email address, pretend to be someone other than yourself, or otherwise mislead us or third parties as to the origin of any Feedback.

We do not allow fake reviews, deceptive testimonials, or reviews that claim medical, healing, financial, predictive, guaranteed spiritual, or guaranteed life-outcome results.

You are solely responsible for the Feedback you submit and its accuracy. We take no responsibility and assume no liability for Feedback posted by you or any third party.

SECTION 17 - SCENT ROOTS PROGRAM

If referenced on our website, the Scent Roots Program is a brand-led reserve initiative intended to support future aromatic plant restoration and traditional scentcraft education initiatives.

Unless clearly stated otherwise, purchases are not tax-deductible donations.

XIANG III does not represent that a specific charitable organization has received funds unless a partner organization, donation, or project update has been confirmed and published.

Program details, timing, partners, reserve amounts, reporting methods, and future initiatives may change as the program develops.

SECTION 18 - ERRORS, INACCURACIES, AND OMISSIONS

Occasionally there may be information on or in the Services that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, scent descriptions, formula notes, pricing, promotions, offers, product shipping charges, transit times, availability, images, or other content.

We reserve the right to correct errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information in the Services is inaccurate at any time without prior notice, including after you have submitted an order, to the extent permitted by applicable law.

SECTION 19 - PROHIBITED USES

You may access and use the Services for lawful purposes only.

You may not access or use the Services, directly or indirectly:

(a) for any unlawful, fraudulent, abusive, harmful, or malicious purpose;
(b) to violate any international, federal, provincial, state, territorial, or local laws, rules, or regulations;
(c) to infringe upon or violate our intellectual property rights or the rights of others;
(d) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or harm any person;
(e) to transmit false or misleading information;
(f) to send, upload, download, use, or re-use material that does not comply with these Terms;
(g) to transmit or procure the sending of advertising or promotional material, including junk mail, chain letters, spam, or similar solicitations;
(h) to impersonate or attempt to impersonate another person or entity;
(i) to engage in conduct that restricts or inhibits anyone’s use or enjoyment of the Services;
(j) to upload or transmit viruses, malware, malicious code, or other harmful materials;
(k) to reproduce, duplicate, copy, extract, scrape, sell, resell, or exploit any portion of the Services without permission;
(l) to collect or track personal information of others;
(m) to spam, phish, pharm, pretext, crawl, scrape, or mine data from the Services;
(n) to use any robot, spider, scraping tool, data gathering tool, extraction tool, automated process, manual process, AI tool, agentic AI, or similar system to access the Services in a way that violates these Terms; or
(o) to interfere with, bypass, or circumvent any security, authorization, robot exclusion, anti-bot, CAPTCHA, or other measures used to restrict or control access to the Services.

We reserve the right to suspend, disable, or terminate your account or access to the Services at any time, without notice, if we determine that you have violated any part of these Terms.

SECTION 20 - AGENTS

20.1 This section applies if you use, allow, enable, or cause the deployment of an Agent to access, use, or interact with the Services.

“Agent” means any software or service that takes autonomous or semi-autonomous action on behalf of, or at the instruction of, any person or entity, and that can be executed on behalf of or using a person’s device without direct supervision.

20.2 No Agent may access, use, or interact with the Services unless, at all times, it identifies itself and operates in accordance with the requirements in this section.

20.3 We may limit, including by technical measures, whether and how any Agent accesses, uses, or interacts with the Services.

20.4 Agents must:

(i) identify that the request is from an Agent and disclose the name of the Agent in HTTP/HTTPS requests where technically applicable;
(ii) not conceal or obfuscate that access, use, or interactions are from an Agent;
(iii) not mimic human behavior or interaction patterns in order to bypass restrictions;
(iv) not complete or circumvent CAPTCHAs or measures intended to distinguish computer use from human use;
(v) respond truthfully to any question or prompt seeking to determine whether interactions are coming from a human or a computer; and
(vi) not circumvent or avoid any measure intended to block, limit, modify, or control whether and how Agents access, use, or interact with the Services.

SECTION 21 - TERMINATION

We may terminate this agreement or your access to the Services, or any part thereof, in our sole discretion at any time without notice.

You will remain liable for all amounts due up to and including the date of termination.

The following sections will continue to apply following termination: Intellectual Property, Feedback, Reviews, User Content, Termination, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver, Entire Agreement, Assignment, Governing Law, Privacy Policy, and any other provisions that by their nature should survive termination.

SECTION 22 - DISCLAIMER OF WARRANTIES

The information presented on or through the Services is made available for general informational, cultural, symbolic, product, and shopping purposes.

We do not warrant the accuracy, completeness, or usefulness of this information. Any reliance you place on such information is strictly at your own risk.

Except as expressly stated by XIANG III, the Services and all products offered through the Services are provided “as is” and “as available,” without any representation, warranties, or conditions of any kind, either express or implied, including implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

We do not guarantee, represent, or warrant that your use of the Services will be uninterrupted, timely, secure, or error-free.

Some jurisdictions limit or do not allow the disclaimer of implied or other warranties, so some of the above disclaimers may not apply to you.

SECTION 23 - LIMITATION OF LIABILITY

To the fullest extent permitted by law, in no case shall XIANG III, our partners, directors, officers, employees, affiliates, agents, contractors, service providers, licensors, or those of Shopify and its affiliates be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, exemplary, or consequential damages of any kind, including lost profits, lost revenue, lost savings, loss of data, replacement costs, or similar damages.

This limitation applies whether based in contract, tort, negligence, strict liability, or otherwise, and whether arising from your use of the Services, any products procured using the Services, any content posted, transmitted, or otherwise made available through the Services, or any other claim related in any way to your use of the Services or any product.

Some jurisdictions do not allow certain limitations of liability, so some limitations may not apply to you.

SECTION 24 - INDEMNIFICATION

You agree to indemnify, defend, and hold harmless XIANG III, Shopify, and our affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from any losses, damages, liabilities, claims, or expenses, including reasonable attorneys’ fees, payable to any third party due to or arising out of:

(1) your breach of these Terms of Service or the documents they incorporate by reference;
(2) your violation of any law or the rights of a third party;
(3) your access to or use of the Services;
(4) your misuse of our products;
(5) your submission of Feedback or user content; or
(6) your fraudulent, abusive, or unauthorized activity.

We will notify you of any indemnifiable claim, provided that failure to promptly notify will not relieve you of your obligations unless you are materially prejudiced.

We may control the defense and settlement of such claim at your expense, including choice of counsel, but will not settle any claim requiring non-monetary obligations from you without your consent, not to be unreasonably withheld.

You will cooperate in the defense of indemnified claims, including by providing relevant documents.

SECTION 25 - CONSUMER PROTECTION RIGHTS

Nothing in these Terms is intended to limit rights that cannot be limited under applicable consumer protection laws.

If any part of these Terms conflicts with rights that cannot be waived under applicable law, those rights will continue to apply.

SECTION 26 - SEVERABILITY

If any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, such provision shall be enforceable to the fullest extent permitted by applicable law.

The unenforceable portion shall be deemed severed from these Terms of Service, and such determination shall not affect the validity and enforceability of any remaining provisions.

SECTION 27 - WAIVER; ENTIRE AGREEMENT

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

These Terms of Service and any policies or operating rules posted by us on this site or in respect to the Services constitute the entire agreement and understanding between you and us and govern your use of the Services, superseding any prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us, including any prior versions of the Terms of Service.

Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

SECTION 28 - ASSIGNMENT

You may not delegate, transfer, or assign these Terms or any of your rights or obligations under these Terms without our prior written consent, and any such attempt will be null and void.

We may transfer, assign, or delegate these Terms and our rights and obligations without consent or notice to you.

SECTION 29 - GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the jurisdiction where XIANG III is legally established or headquartered, unless otherwise required by applicable consumer protection laws.

You and XIANG III consent to venue and personal jurisdiction in the courts located in such jurisdiction, unless otherwise required by applicable law.

SECTION 30 - HEADINGS

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

SECTION 31 - CHANGES TO TERMS OF SERVICE

You can review the most current version of the Terms of Service at any time on this page.

We reserve the right, in our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates and changes to our website.

It is your responsibility to check our website periodically for changes.

We will notify you of material changes to these Terms where required by applicable law, and such changes will be effective on the date specified in the notice or on the date posted if no date is specified.

Your continued use of or access to the Services following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

SECTION 32 - CONTACT INFORMATION

Questions about these Terms of Service should be sent to us at:

xiang3official@gmail.com

Our contact information is posted below:

Trading name:
XIANG III

Email:
contact@xiang3.co